SNOW SCHOLARS SHOVELER TERMS
September 1, 2025 to Current
Terms Of Service
These Terms of Service (“Terms”) constitute a binding agreement between the Contractor and Snow Scholars, Inc., a Delaware corporation (“Company”) regarding the use of its platform and participation in snow removal services. Snow Scholars, Inc. is a residential snow removal company that may also service select commercial sidewalks, walkways, stairs, and other pedestrian areas. Only shovels and snow blowers are permitted for use by Contractors. By using the Company’s mobile applications, website, SMS, or email systems, Contractors acknowledge and agree to these Terms. Contractors are strongly encouraged to keep all personal and payment information up to date — to maintain confidentiality of login credentials — and to follow Snow Scholars’ tips and guidance for proper shoveling practices. Contractors acknowledge that they provide their own equipment, select their own routes, and are paid per home completed — more when it snows more, and less when it snows less. Each job must include before-and-after photos showing the driveway, sidewalks, walkways, stairs, patios, decks, ramps, and any other areas listed for service. Contractors must locate and use salt or sand provided by the homeowner when available. Payments are processed via direct deposit and are initiated bi■weekly, though processing times may be longer when no snowfall occurs. Homes may be added or removed at any time based on operational needs. Jobs not completed properly — or homes not returned to when requested — may result in partial pay or forfeiture of bonuses. Contractors may qualify for equipment compensation after shoveling fifteen (15) homes with proof of receipt. Payment adjustments and operational updates will be communicated with notice, though Snow Scholars reserves full discretion to modify pay structure or scheduling procedures. Contractors are prohibited from misrepresenting job completion, sharing accounts, engaging in unprofessional or unsafe behavior, harassing customers or teammates, tampering with the app or software, or using Snow Scholars’ name, logo, or data outside authorized purposes. Violation of these terms may result in immediate removal from the platform and loss of bonuses or access. Snow Scholars, Inc. retains full ownership of all trademarks, software, materials, data, and content shared through its systems. Contractors may not copy, distribute, or reverse■engineer any Company property or platform features. The Snow Scholars platform and services are provided “as is.” The Company makes no warranties regarding availability or reliability. Snow Scholars, Inc. is not responsible for indirect, incidental, or consequential damages. The Company’s maximum liability is limited to the total compensation paid to the Contractor within the preceding three (3) months. Snow Scholars may suspend or terminate a Contractor’s access at any time — with or without cause — while maintaining best intentions to accommodate school schedules and fair notice. Contractors may stop using the platform at any time. Failure to complete accepted routes may result in reduced ratings, forfeited bonuses, or termination from the program. These Terms are governed by the laws of the State of Delaware. All disputes shall be resolved through the Snow Scholars Inc. Arbitration Agreement, with mediation and arbitration held physically in Dover, Delaware. Snow Scholars, Inc. may update these Terms periodically with notice. Continued use of the platform constitutes acceptance of any new or revised Terms. If any part of these Terms is found invalid or unenforceable, the remaining provisions shall continue in full force and effect. By continuing to use the Snow Scholars platform, Contractors acknowledge and agree to these Terms of Service, the Privacy Policy, and the Arbitration Agreement.
Privacy Policy
This Privacy Policy (“Policy”) applies to all shovelers (“Contractors”) who use the platforms, mobile applications, website, SMS, or email systems of Snow Scholars, Inc., a Delaware corporation (“Company”). By proceeding, the Contractor acknowledges and agrees to the data practices described below. Snow Scholars collects personal information only while Contractors are using the Company’s platforms or performing work. This includes name, phone number, email, mailing address, home address or work location, bank information (for payments only), citizenship claims, GPS location during active jobs, device data and IP address, work history, timestamps of completed jobs, and data related to duo shoveler assignments. Photos, videos, and notes uploaded through the app are owned by Snow Scholars, Inc. Contractors grant Snow Scholars, Inc. full, unrestricted rights to use such photos for operational, marketing, customer communication, or internal training purposes. The Company uses this data to operate and improve services, process payments, verify identity, record job history, communicate via SMS and email, and for internal analytics, business development, and safety verification. The Company does not sell or rent any personal information to third parties. All data is stored securely in DigitalOcean servers, cloud environments, and proprietary Snow Scholars software. Access to this data is restricted to authorized personnel only, and reasonable administrative, technical, and physical safeguards are maintained to protect it. Data necessary for legal compliance and operational verification is retained for five (5) years from the date of collection. Snow Scholars, Inc. owns all data collected through its systems, including work logs, analytics, and related materials. Contractors may request access, correction, or deletion of their personal data by emailing info@snowscholars.com. Requests are reviewed within a reasonable time frame. Deleting data may result in loss of access to the platform or termination of the contractor’s engagement, as Snow Scholars, Inc. maintains an at-will contractor relationship. This Policy applies to Snow Scholars, Inc. and all current and future subsidiaries, affiliates, and successors. Limited disclosure may occur with service providers that support Company operations under strict confidentiality agreements. All disputes arising from or related to this Policy are subject to the Snow Scholars Inc. Arbitration Agreement and governed by the laws of the State of Delaware. Any mediation or arbitration shall occur physically in Dover, Delaware. Snow Scholars, Inc. may update this Policy periodically. Continued use of the platform after updates constitutes acceptance of the revised terms. By continuing to use the Snow Scholars platform, Contractors acknowledge and agree to this Privacy Policy. Snow Scholars, Inc. is committed to protecting the privacy and trust of every contractor who represents the Company.
Arbitration Agreement
This Arbitration Agreement (“Agreement”) is entered into between Snow Scholars, Inc., a Delaware corporation (“Company”), and the independent contractor (“Contractor”). The purpose of this Agreement is to provide an efficient, fair, and binding process for resolving disputes without resorting to court. By proceeding, Contractor agrees to the following terms: This Agreement applies to all disputes, claims, or controversies arising from or related to Contractor’s services for Snow Scholars, Inc. or any of its subsidiaries, affiliates, or successors. All matters shall be resolved exclusively through binding arbitration in Dover, Delaware. Before arbitration begins, both parties must make a good-faith attempt to resolve any dispute through mandatory mediation held in Dover, Delaware. Arbitration shall be conducted by a neutral arbitrator selected by the Company or, if unavailable, by mutual agreement between the parties. The decision shall be final and binding with no right of appeal. Contractor shall pay all arbitration and filing fees, and each party shall cover its own attorney costs. Contractor waives any right to file, join, or participate in any class, collective, or representative action against Snow Scholars, Inc. All claims must be brought individually. Contractor further waives any right to sue the Company in court. Nothing in this Agreement creates an employment relationship. Contractor is an independent contractor responsible for all taxes, insurance, and liabilities. Contractor assumes all risks associated with snow removal activities and releases Snow Scholars, Inc. from any claims of injury, property damage, or loss, even if caused by negligence. All arbitration matters and Company information shall remain confidential. The Company owns all materials, data, and intellectual property created or used in the course of work. This Agreement is governed by Delaware law and the Federal Arbitration Act (9 U.S.C. §§ 1–16). All mediation and arbitration shall take place physically in Dover, Delaware. If Contractor files outside arbitration, Snow Scholars, Inc. may recover all legal fees and costs. If any provision is found unenforceable, the remaining provisions remain in effect. This Agreement is enforceable indefinitely. Any notices related to arbitration shall be sent by email to info@snowscholars.com. By typing their first and last name in the application, Contractor acknowledges and agrees to these terms.